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Privacy Policy

Effective Date: 18 April 2025

Blundens Holiday Lets ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy & Cookie Policy outlines how we collect, use, and safeguard your personal data when you interact with us, including when you visit our website www.blundensholidaylets.com, make a booking, or contact us.

Our website is built and hosted on the Wix platform. Wix.com Ltd. is based in Israel (a country recognized by the UK as providing adequate data protection) and may process personal data on our behalf.

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1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and postal address

  • Booking Details: Accommodation preferences, dates of stay, guest numbers, special requirements

  • Payment Information: Processed securely via our payment partners; we do not store card details

  • Technical Information: IP address, browser type, time zone, device type, and usage patterns

  • Communications: Emails, messages via contact forms, or reviews you leave

  • Marketing Preferences: Choices you make about receiving updates and offers

 

2. How We Use Your Information

We use your data to:

  • Manage and fulfill bookings

  • Provide customer support

  • Improve website performance and customer experience

  • Comply with legal or regulatory obligations

  • Send you service-related or promotional communications (with your consent)

 

3. Legal Bases for Processing

We process personal data under the following lawful bases:

  • Contract: To provide services you’ve requested (e.g., bookings)

  • Consent: When you opt-in to marketing or provide specific permissions

  • Legal Obligation: For compliance with legal duties (e.g., recordkeeping)

  • Legitimate Interests: To run our business, improve services, or defend legal claims

 

4. Data Sharing & Third Parties

We do not sell your personal data. We may share your data with:

  • Service providers (e.g., payment processors, email marketing platforms)

  • Wix.com as our website host and service provider

  • Legal authorities, if required to comply with obligations

  • Professional advisers, such as accountants or legal consultants

 

5. Hosting & Data Storage

Our website is hosted by Wix.com. Data submitted via the site may be stored on secure Wix servers in multiple locations, including in the EU, the US, and Israel. Wix is compliant with international privacy standards, including UK GDPR.

 

6. Cookies and Tracking Technologies

Cookies are small data files that are stored on your browser when you visit our site. We use cookies to:

  • Enable essential site functionality

  • Remember preferences and settings

  • Provide analytics and visitor insights

  • Support marketing campaigns and advertising (only if opted in)

 

Types of Cookies We Use

Essential Cookies: Enable core functionality such as security, network management, and accessibility.

Analytics Cookies: Help us understand how visitors use our site (e.g., via Wix Analytics or Google Analytics).

Functionality Cookies: Remember user preferences (e.g., language, region).

Marketing Cookies: Track browsing habits to show relevant ads or content (used only with your consent).

 

Managing Cookies

You can manage your cookie preferences through your browser settings or opt out of certain tracking features. Most browsers allow you to:

  • View and delete cookies

  • Block third-party cookies

  • Clear cookies on browser exit

Please note that disabling certain cookies may affect website functionality.

 

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. Booking data is generally retained for 6 years for tax purposes.

 

8. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion (in some cases)

  • Restrict or object to processing

  • Transfer your data to another provider

  • Withdraw consent at any time

To exercise your rights, contact us via the details below.

 

9. Security

We use industry-standard measures to protect your data, including secure servers, encryption, and restricted access. Our website security is also managed by Wix, which is ISO 27001, 27701, and PCI DSS certified.

 

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

 

11. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact:

Blundens Holiday Lets
The Old Coal Yard,

Blundens Way,
Halnaker, Chichester,
West Sussex,
PO18 0NQ
Email: blundensholidaylets@gmail.com
Phone: 07732452142

 

You may also lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

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